Representing top product manufacturers in all markets, our goal is to provide sustainable value to our customers through long-term partnerships. Working together, we find innovative ways to improve service levels, streamline business processes, and reduce costs. We strive to be a company that brings unparalleled and sustainable value to you, our customer. We are small enough and flexible enough to adapt to your changing requirements, but large enough to strategically develop business models that will save you money.
Value Added Services
Different companies have different requirements. That's why KTI offers flexible solutions through a variety of value-added service programs. We go beyond the cookie-cutter mindset by offering customized solutions that provide our customers with convenience and value.
- Strong Customer Service
- Expert Technical Support
- One Stop Procurement
- Customized Product Bundling
- Consolidated Shipments
- Just-In-Time Delivery
- Accurate Billing System
- On-Site Training
- Best Service
- On- time Delivery
- Right Product
These are all very important, but the price has to be competitive. At KTI, we pride ourselves on understanding our customer's needs. That's why we work with you to learn everything we can about your procurement and installation processes. The more we know about the way you do business, the better able we are to provide you with the right product at the right price.
Leading Edge Technologies
KTI is committed to introduce new and innovative technologies that will make you more profitable. We've aligned ourselves with the industry's most technologically advanced manufacturers to make tomorrow's products available today.
All of these technologies, in addition to our full line of high-quality products, are capable of radically changing your required infrastructure, and greatly reducing your operating (O&M) expenditures.
KTI operates our business from three state of the art distribution and logistics facilities located across Canada. Our head office, located in Aurora, Ontario, is the center of our Canadian operations, housing Executive Management, Eastern Canadian Sales, Customer Service, Administration and the Central Warehouse and Logistics facility. This center, built in 2006, provides us with more than 34,000 ft2 of indoor space and more than 5 acres of secured outdoor storage. Our teams utilize this facility to warehouse products normally destined for Eastern Canadian utility and pipeline customers and is large enough to provide logistics services for special projects such as large pipeline project inventory, AMI inventory, staging and configuration as well as special meter handling projects. With more than 15,000 SKU's in our inventory, the KTI Aurora facility is one of the largest of its kind in Canada.
Our Western Canadian office, located in Calgary, Alberta, houses our Western Canadian Sales office and our Western Warehouse and Logistics facility. Recently completed in 2016, our new Calgary facility houses 30,000 ft2 of warehouse space for our Western Canadian customers, this location stocks an inventory of commonly used Utility, Pipeline and Oilfield products with a heavy focus on valving products for immediate delivery.
The KTI Field Services Facility, opened in early 2015, is strategically located in the Greater Toronto Area (GTA) and is designed to provide utility and pipeline customers with logistics services involving large equipment, such as steel pipe, gas valving and regulation stations and large project equipment staging. This 25,000 ft2 facility is located in a central and highly accessible location close to the GTA's 400 series highways, on 11 acres of land, with a secured outdoor storage area.